Single-Source Multichannel Publishing

Single-Source Multichannel Publishing is the practice of creating modular, reusable content that can be efficiently published across multiple deliverables and output formats. By centralizing content creation and management, organizations reduce redundancy, improve consistency, and deliver faster updates across all channels.

The benefits of single-source multichannel publishing are:

Reduce redundant work across teams and documents

Decrease time-to-publish for training and support materials

Deliver consistent, brand-aligned content across all outputs

Streamline review and compliance processes

Update once and publish to multiple formats instantly

Enhance accessibility and localization workflows

Single-sourcing is a strategic investment in content efficiency, enabling teams to focus on creating quality content rather than managing multiple versions of the same information.

Case Study

Playbook Consolidation & Single-Source Publishing

Converted playbooks for eight teams into a single-source platform, enabling instant updates across all documentation formats and reducing maintenance time by 70%.

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Projects

Book Publishing

Migrated a fantasy novel manuscript into MadCap Flare, creating multiple editions (print, e-book, web) from a single source, ensuring consistency across all formats while reducing production time.

Information Security Knowledge Base

Created a SharePoint-based executive knowledge hub that consolidates security policies, procedures, and best practices into a single-source repository, enabling quick updates and consistent messaging across all security documentation.

Confluence Online Training

Developed and delivered a blended Confluence training program that teaches teams how to create reusable content modules, implement single-source publishing workflows, and maintain consistency across documentation channels.

Skills

Technical writing
Modular documentation design
Content reuse strategy
Process analysis for output channels
Publishing process optimization

Tools

MadCap Flare
Adobe FrameMaker
Adobe InDesign
Microsoft Office
WordPress (limited reusability)
Confluence / SharePoint

Services

Transform disorganized content into a streamlined, single-source publishing system that delivers consistent, up-to-date information across all channels.

^ Document Analysis

I’ll review your existing documentation to identify reusable components, redundancies, and content gaps—setting the foundation for a more efficient single-source strategy.

v Channel Planning

Together, we’ll define your target audiences and determine the right output formats—such as Word documents, PDFs, Knowledge Base articles, and eLearning content—to ensure your message reaches the right people, in the right way.

v Content Migration

I’ll convert your existing documents into modular, reusable topics, build out the single-source structure, and generate your new outputs across selected formats.

v Templates & Training

Add on branded templates, custom authoring guides, and team training to ensure your staff can confidently maintain and expand your streamlined documentation going forward.

Other Areas I Support

Explore the other services that I have to offer.